Starting at slide 11, Bess Reynolds, Technical Services Manager, Debevoise & Plimpton LLP, addresses pain points, budgetary concerns and the failure of vendors to develop library management tools, issues all law libraries, large and small in the private and public sectors, face in acquiring and maintaining today’s digital resources. From her Oct. 4, 2013 presentation at LLNE’s Fall Meeting, “Acquiring and Maintaining Resources for the New Collection” [complete stack below], pain points include:
- Substituting digital formats for print without proper notice;
- Digital versions of print serials that circulated to many may come with a prohibitively high single user price tag; and
- Creating proprietary platforms for eBooks thwarting single silo for discovery
With respect to vendors failing to develop library management tools, Bess notes that busy lawyers don’t have time to register themselves on web sites, manage their passwords and learn new platforms. Internal IT department restrictions designed to protect an institution’s network results in attorneys and librarians not able to install applications or vendor plug-ins. And, of course, any new vendor software scheme requires extensive in-house testing.
It is “important for publishers to hear directly from their customers” because official AALL vendor relations dogma maintains that “we don’t all have the same needs and perspectives.” I believe Bess Reynolds’ presentation underscores that working law librarians are grappling with the same issues regardless of their institutional setting when it comes to acquiring and maintaining resources for the new normal in collection development. — Joe