Like having a personal assistant in your pocket: When AI-first becomes the new mobile-first

Two snips from David Skerrett’s very interesting EContent post, The Year AI-First Will Become the New Mobile-First:

For 6 years, achieving a mobile-first ethos has been a badge of honor within organizations and a genuine philosophy to solve problems for—or preview content on—the device users are most likely to turn to first. Now, true AI is progressing quickly, while there is already a proliferation of practical AI on our mobiles. Contextual assistants, bots, and digital concierges are right at our fingertips—notably Siri, Alexa, Cortana, and Google Now. … However, these intelligent helpers aren’t so helpful when it comes to playing well together. Once these assistants are able to “talk” to each other, it will create a more connected experience for us all, enabling even greater business transformation in the next few years.

Basically, AI will be completely and seamlessly woven into the fabric of our lives and how we get things done. Microsoft can already scan your emails and see you have a flight coming up. Cortana then adds it to your diary and helps get things done via reminders and prompts. Depending on how much trust we put in our devices and into AI, it will be like having a personal assistant in your pocket.

— Joe

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