LexisNexis tests research assistant chatbot

Here’s how LN chief product officer Jamie Buckley described this development in this Venture Beat story.

“Something that we’re playing with in the lab, we actually have an internal chatbot where you can start asking it questions. It replies with either an answer or what it thinks might be what you’re looking for, and it also helps you filter the results,” Buckley said. “So you might get 100,000 results on the return, but it can help to understand where are some of the differences between the results and then ask you clarifying questions based on that.”

— Joe

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