Pew Charitable Trusts is entering the A2J field, with a plan to develop two applications: one for online dispute resolution, and the other to provide better access to legal information by way of legal navigator websites, using natural language processing to help people diagnose their legal issues and identify a path forward. See Susan K. Urahn’s (Executive vice president and chief program officer for the Pew Charitable Trusts) comments on Governing, this Bob Ambrogi Above the Law post and this Artificial Lawyer post for more.
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