The Center for Digital Government announced the results of its 2018 Digital States Survey, a biennial evaluation of the technology practices of all 50 states, last month. The Digital States Survey evaluates states’ use of technology to improve service delivery, increase capacity, streamline operations and reach policy goals and assigns each state a grade based on quantifiable results. Since the last biennial survey in 2016, grades improved in 17 states, declined in 6 and stayed the same in 27. Michigan, Missouri, Ohio and Utah maintained their A grade and Georgia moved up to A designation.
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