On Nov. 29, 2018, CRIV conducted its Fall semiannual call with LexisNexis (reported in CRIV Blog on Dec. 18, 2018 here). CRIV tried to address two advocacy requests from law firms unable to renew their Law360 subscriptions without having a Lexis Advance contract. Here’s what LexisNexis said:
We’ve worked with Law Librarians and AALL over many years and deeply respect our longstanding relationship with this community. We see Law Librarians as critical collaborators in the journey to evolve our offerings and better serve all customers. It is in that same spirit that we’re engaging with AALL to fully understand the concerns that have been raised. Ultimately, our goal is to provide legal information and analytics that help lawyers cut through vast amounts of data to efficiently gain insights, make better decisions, and achieve the best outcomes possible.
We appreciated the time and effort the AALL leadership team put into sharing their insights on our products and pricing. We will certainly keep these perspectives in mind as we move forward. We also were grateful for the opportunity to discuss our integrated product strategy and our compliance process that includes internal and external legal review of all pricing and packaging prior to release to customers. Since pricing and packaging plans vary by customer type and are customized to meet specific customer needs, we encourage members to follow-up with their LexisNexis account representative with any questions regarding their firm’s specifics.
AALL leaders shared their “insights” in this June 7, 2018 letter to LN CEO Mike Walsh. That letter stated, among other important points that “The AALL Committee on Relations with Information Vendors (CRIV) his attempted to open a dialogue with LexisNexis regarding the impact of its anticompetitive policy on law firm libraries and on law firms. But, to date, LexisNexis’ response has been vague, incomplete, and unsatisfactory, evincing. no interest or intent to revoke or otherwise modify the practice in question.”
Nothing has changed; AALL leadership has yet to take action against LexisNexis.